I'm a 100 percent disabled veteran who's got saved her cash for about 16 months paying out inside of a holiday club to go over a cruise from PR round trip into the Caribbean with my son who I wont be viewing for a very long time as a consequence of a work he chose to choose. I bought a aircraft reservation when US Airways was in enterprise but a person in the business established it up to get my flights also to steal my funds. They switched it out to American Airlines Nevertheless they altered the six digit file locator 3 occasions. It shouldn't have improved but only 2 times plus they moved it from NYC to PHL. They did this since the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she or he includes a mobile phone. She lied to Absolutely everyone and mentioned that I had a discussion along with her. I just explained to her on voice mail to simply call me because another person explained they were being cancelling my cruise. they gave no cause. I am 55 decades previous and I have a hard and fast income. They canceled my cruise without having a cause. They didn’t like that I mentioned that it absolutely was too risky to try to achieve Grenada on 1/twelve leaving on one/ten that you simply would need to drop by speedy and you cant do it So the captain looked at the mapping I gather as they altered the itinerary so the ship goes to Barbados 1st after which to Grenada.
After i got towards the complimentary hotel that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights which were out there on USAIR. She instructed me there were no open seats on any on the early USAIR flights. I was on the web and could see that there were accessible flights. I actually booked a flight to show it to her.
I expended 2 hrs in addition to a half at AA counter and didn't have the choice as I are already instructed or to unfastened my ticket and go home
I have been on the mobile phone for 3 several hours seeking to solve an issue where by my bag was break up open up and my possessions lacking.
I've had awful encounters with american airlines. I'm able to’t even level their consumer service since it is way below a a person star. consumer relations Reps are rude, shorter, and unfriendly.
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I flew on American Airways for The 1st time and last. our baggage was ruined with black grease on it major hunks out of the handles and wheels. your plane was filthy and really not comfortable. the flight crew was not welcoming whatsoever. My granddaughter was with me and is about 6ft tall no room for her legs and particular person laid back in her seat and he or she could not shift whatsoever in her seat.
Endeavoring to change a reservation day for the last three times/nights. Each agent We have now gotten has possibly transferred us out of our call making A different hrs wait or has hung up on our get in touch with.
I'm at this time on a flight from JFK to LAX on American Airways (flight 0019) and was Really discouraged which i Pretty much skipped the flight due to extraordinarily Prolonged strains to obtain by stability. For my eleven:00 battle, I arrived in the airport at nine:45 — happy to obtain a lot of time and energy to reach my gate, or so I thought; I scarcely made it within the flight and I had been the final click for more info 1 from the door without any time for you to get h2o or utilize the restroom.
At check in for flight 2356 my bag was seen by staff as oversized. Put in dimension Verify & was 1 inch to tall . My gripe- my partner with similar bag was not ( diff color) questioned to sizing check. observed quite a few definitely way too tall baggage previous check pt. your dropping $.
British Airways don’t allow for us to utilize the lounge facility in London.This certainly usually takes absent the extremely privileges we believed we experienced gained over time.
I can assure you that Here is the worst flight I have experienced in my full lifestyle. My mom and partner both agree. We fly everywhere in the place and therefore are not new to traveling. Overall it absolutely was only a horrible knowledge. We expert racism, incompetence and over labored and irritable staff.
Even with what transpired on this situation, we hope you will go on to pick American Airways on your vacation requires. We're going to work hard making sure that you get the service you assume and are entitled to.
I realize we really should be much more thorough when placed our tickets on the internet within the eleventh. I don’t know why, we built just a large mistake with traveling date.